Privacy policy relating to www.thedesignerpolescompany.co.uk (the "Website")

The Designer Poles Company takes seriously and respects the privacy of every individual who visits this website www.thedesignerpolescompany.co.uk. This Privacy Policy governs the way in which we use and disclose any personal information (the "Personal Information" that you provide to us whilst visiting the Site). Personal Information includes any information that identifies you or another individual personally, such as your name, address or email address.

1. Your information what we collect and how it is used?At The Designer Poles Company we collect your personal information in order to supply our goods to you, the customer. This privacy policy sets out the data processing practices carried out through the use of the Website and any other electronic communications networks by The Designer Poles Company. If you have any queries concerning your personal information or any queries with regard to these practices please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We collect personal information when you placing orders for goods. The information we collect is used to process any orders placed and we may also use this information to inform you of any news on our goods and services on the Website. Where necessary, we collect your email, address, telephone number, billing/delivery address and credit/debit card details to complete the transaction process.

2. Security informationThe personal information we collect is stored on a 128bit encrypted SSL sever Security and is one of the most significant concerns for both the customer and the retailer during an online transaction. However using modern technology we can help ensure your shopping experience is simple and most importantly secure. When shopping with The Designer Poles Company your credit card details are passed directly to a secure transaction server and this means that no one at Designer Poles ever sees or stores your credit card details. The Designer Poles Company uses Secure Socket Layer (SSL) technology. This enables an online transaction to be safer than using your credit card in a shop or over the telephone. SSL encrypts and protects the critically sensitive information sent between the shopper and the retailer. This information includes your name, address, telephone number and credit card details. All the information sent between you and us is highly encrypted using complicated logarithms making sure that nobody can read the information being transmitted online.SSL also ensures that your personal information is being sent to the correct and secure computer server. Whilst doing this SSL is also checking the personal information has not been changed or redirected in any way. Using SSL technology makes online purchasing with The Designer Poles Company safe and secure. However if you would rather place your order over the telephone our sales team will be happy to help you.

3. How we share your personal information

To provide the service to our customers, The Designer Poles Company employs other companies and individuals to carry out functions on our behalf. Such functions include distribution and delivering packages, sending emails and samples, data analysis and credit card processing. We do not disclose your personal information to any other third-parties other than companies or individuals involved in the fulfillment of the ordering process. Alternatively, you may opt-out by sending us an e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it ,  calling us on 01503 230025 or writing to us at the following address: 47, Lower Fairfield, St Germans, Saltash, Cornwall. PL12 5NH

4. Use of cookies

A cookie is a small piece of information sent by a web browser, which enables the server to collect information from the browser. Find out more about the use of cookies on www.cookiecentral.com. We use cookies to identify you when you visit the Website and to keep track of your browsing patterns and build up a demographic profile. Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, switching off cookies will restrict your use of our Website.

5. Other websites

The Website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

6. Access right

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us at 47, Lower Fairfield, St Germans, Saltash, Cornwall. PL12 5NH. A charge of £10 is made by The Designer Poles Company for providing this information.

7. Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Website and communicating electronically with us, you acknowledge and agree to our processing of personal information in this way.